Road Map

Tony Morgan had a great post on his blog about a month ago entitled “Hierarchies Versus Paths.”  Organizations and leaders within them often have hierarchies created when people interact with them.  Customers, guests, visitors, etc. often get forced into the system and/or are bombarded with information about “how things work around here.”  Often times though, that’s not what the guest is after, they usually have a simple questions about how to get “from point A to point B.”  Check out the full post on Tony’s blog here – it’s definitely worth the time, and he’s a better communicator than I am.

So, where are you over-complicating an entry point or process in your organization?

Advertisements

0 Responses to “Road Map”



  1. Leave a Comment

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s





%d bloggers like this: